Privacy Policy

1. About Us & Scope

This Privacy Policy applies to the website linenmantra.com, operated by Silverline Fashion Fabrics Ltd. under the brand name Linen Mantra("we", "us", or "our"). We are a B2B manufacturer and exporter of pure linen and linen-blend fabrics, with offices in Mumbai and manufacturing facilities in Navsari, Gujarat, India.

We respect your business privacy and are committed to protecting the commercial and personal data you share when requesting fabric swatches, pricing quotations, export catalogues, or custom weaving development.

2. Information We Collect

When you interact with our website or submit an enquiry, we may collect:

• Contact Details: Your full name, business email address, direct phone / WhatsApp number, and company / brand name.
• Sourcing Requirements: Fabric type (shirting, suiting, blends, etc.), yarn count (LEA), quantity specifications, target delivery markets, and custom sampling requirements.
• Technical & Log Data: IP address, browser type, device information, and interaction data via server logs to prevent spam and verify secure transmission.

3. Purpose of Processing Your Information

We collect and use your data strictly for legitimate commercial and transactional purposes:

• To evaluate, respond to, and fulfill fabric sampling or pricing enquiries.
• To coordinate export shipping, logistics, and documentation (e.g., Certificates of Origin, commercial invoices).
• To communicate relevant product catalogue updates, seasonal collections, or technical specification sheets.
• To safeguard our platform against spam, abusive submissions, or fraudulent trade activity.

We do not sell, rent, or trade your personal or business information to third-party advertisers or data brokers under any circumstances.

4. Data Protection & International Transfer

As an international fabric exporter serving clients across 14+ countries (including the EU, UK, USA, UAE, and APAC), we comply with applicable cross-border data transfer safeguards and the Digital Personal Data Protection Act, 2023 (India).

Your data is stored on secure servers with encrypted transit protocols (TLS 1.3 / HTTPS). Third-party infrastructure partners (such as Cloudinary for media delivery and secure email gateways for quote dispatch) adhere to industry-standard data security benchmarks.

5. Your Data Rights

Under applicable data protection laws, you have the right to:

• Access & Rectification: Request a summary of the personal information we hold or correct inaccurate contact details.
• Erasure: Request the deletion of your enquiry data when your commercial relationship with us concludes.
• Opt-out: Withdraw consent for ongoing catalogue updates or seasonal newsletters at any time.

6. Contact & Grievance Redressal

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our grievance officer: